Terms of Service

for conducting group language courses

1. 1. Scope and conditions for participation

The following General Terms and Conditions are part of the course agreement between the course participant and Deutsch Aktiv and apply to all contracts concerning the provision of language lessons to private customers. By signing the contract the student is confirming that he or she has read and accepted the terms and conditions. The student must be at least 18 years old. For minor participants special conditions of participation and business conditions apply, which are examined and communicated in individual cases.

2. Costs and Payment Methods

2.1 Course Fee

The course fee refers to an entire course level. The price list valid at the time of registration is valid for the amount of the costs.

2.2 Examination fee

If the customer signs up for a placement test, the customer has to pay an examination fee of 10 €. This examination fee will not be refunded in case of non-conclusion of a course contract by the customer. The examination fee can be paid in cash or by bank transfer.

2.3 Payment modalities

After registration, the customer receives a registration confirmation by e-mail. This registration confirmation is only for course level A1 a binding registration for the specific course level and the customer receives the course contract. For the further course levels, it is a binding examination confirmation and a right to participate in the internal school grading procedure (see 4.3 Admission test).

If a course agreement is concluded, the course fee must have been paid in full at the latest one day before the start of the course in accordance with the contractually agreed method of payment. Payment of the course fee can be made in cash or by bank transfer to the account of the language institute.

2.4 Conclusion of contract

The contract becomes valid upon receipt of the customer's confirmation of registration. The payment of the course fee by the customer is the approval of the beginning of the execution of the contract and the customer loses his right of withdrawal.

3. Termination and withdrawal

3.1 If you do not participate in a course, the following cancellation conditions apply:

Deviating conditions apply to participants who have received a confirmation of registration in advance for applying for a visa (see 3.3).

  • If you withdraw before a course, we charge an administration fee of 50 €.
  • The costumer has no right to claim a refund if he does not participate or discontinues the course. Delays or delayed start must be communicated in writing. Otherwise, the customer loses his claim to the course place.
  • A declaration of withdrawal from the contract must always be submitted in written form. This can be done by registered letter (business address) or e-mail (info@deutsch-aktiv.schule) as well as by the personal submission of the declaration of resignation to the business address: Deutsch Aktiv Sprachinstitut, Brüderweg 2, 44135 Dortmund.

3.2 Termination

Both contracting parties have the right to terminate the concluded contract for good cause at any time. In doing so, the statutory provisions and deadlines must be observed. Ordinary termination of a course during the contractually agreed term is excluded.

3.3 Confirmation of registration for applying for a visa

The customer will receive a confirmation of registration for applying for a visa as soon as he has fully paid the admission fee and the full course fee. It is the duty of the customer to inform and comply with the deadlines to apply for a visa in his home country. The contract can be canceled if the customer does not receive a visa and presents the rejection notice before the beginning of the course. The course fee will be refunded to he costumer and he will only have to pay a processing fee of 50 €. A refund of the money or cancellation of the contract is no longer possible after the course has started and / or after the visa has been received. Issues in delays or delays in issuing the visa, so that the course can not be started on the first day, must be communicated in writing.

4. Courses, Dates and Exams

4.1 Course schedule and course planning

One course level includes about 200 lessons (45 minutes each). Regular courses are held with 5 lessons each on the weekdays Monday through Friday from 8:00 to 12:00 or 12:30 to 16:30. Deutsch Aktiv reserves the right to set different course times and lengths as needed. The allocation of a teacher to a course is made by the school management. Students are not entitled to be taught by a specific teacher. The school administration reserves the right to change teachers and consolidate courses. If a sufficient number of participants is reached, we reserve the right to cancel courses or to adjust the course offer in consultation with the participants. If a course is not completed, the student can have the paid course fee refunded.

4. 2 Dates, school holidays, bank holidays

The course participants will be informed well in advanced of upcoming appointments and must comply with them. Public holidays within a course phase are canceled without substitution. There is no entitlement to make up for the hours left. The holiday times are also communicated to the course participants both in person and published on the homepage.

4.3 Admission test

Customers which receive a registration confirmation for the courses A2, B1, B2 and C1 are able to take part at the admission test. Paticipating in the acceptance test without registration confirmation is only possible if the customer conducts a personal registration and pays a registration fee of 10 €. If no registration confirmation is submitted, the customer cannot claim the participation of the admission test. The function oft he admission test is to validate the linguistic level of the participants and the allocation of the participants to one of the different levels of difficulty of the courses. The participants do not have the right to claim the partcipation of an particular level of difficulty.

4.4 Performance review

During the course and at the end of a course performance reviews will take place. Performance reviews during the course serve to instruct the teacher to review students' progress. If the teacher is concerned that the student has gained sufficient knowledge to enable him / her to pass the final exam, he or she may inform the school management. The school administration reserves the right to accommodate students in another course.

Final exams are used to check the knowledge and skills of a student according to their level. If the final exam is failed, the student may not attend a course of the next higher level. In particular, he / she may not take the entrance examination to gain access to a higher level. Successful final exams, and thus access to the next course level, remain valid, even if a follow-up course is not attended directly afterwards.

4.5 Attendance certificate after the course

After completing a course, all participants will receive a certificate of completion. The achievements achieved in the final test are noted on the certificates.

5. Duties of the course participant

5.1 Presence

The student agrees to attend classes regularly and to follow the instructions of the teacher. If the participant misses more than half of all offered lessons, this can lead to the exclusion of the participant in the final test. The course is therefore considered failed. The participant is not entitled to a refund of the course fee.

5.2 House rules and general duties

By signing the contract the student agrees to keep the house rules. He is informed about the house rules in detail. In addition, the participant is obliged to refrain from any actions that damage the legal interests of third parties or disrupt the proper course of the lesson. Violations may lead to the exclusion of the participant from the course and the participant is not entitled to the refund of the course fee.

5.3 Entry and residence permits

The participant must ensure that he has valid entry and residence permits for the duration of the course. The student has the duty to comply with applicable law in the Federal Republic of Germany and to abide by the law. In particular, he must take care of himself for necessary insurance and evidence.

6. Liability

The participant is also liable for damage caused by him in the premises of the language institute. Deutsch Aktiv is not liable for any damage or injury suffered by the participant, especially in extracurricular activities. In addition, Deutsch Aktiv is not liable for the cancellation of services due to force majeure, strike, negligence caused or other reasons for which Deutsch Aktiv is not responsible.

7. Copyrights

The materials used in the lesson and the student handover documents are protected by copyright. The documents in comlepte or any part of those may not be reproduced, published, provided to third parties, translated or used for any purpose other than for the purpose of informing the participants of Deutsch Aktiv without the explicit permission of Deutsch Aktiv or the teacher. In particular, it is prohibited to provide a digitized form of the copyrighted material for download by third parties.

8. Privacy

By registering, the customer agrees that his personal data may be electronically recorded, stored and processed to asure the proper performance of the contractually regulated services. He also agrees that he may also be contacted after the performance by Deutsch Aktiv. The customer has the right to claim information, correction or deletion about the stored data, that was collected about him by Deutsch Aktiv, if he demands for such in written form.

9. Severability clause

Should individual provisions of this contract be ineffective or impracticable or become ineffective or unenforceable after conclusion of the contract, the validity of the remaining parts of the contract stay unaffected. The ineffective or unenforceable provision shall be replaced by the effective and enforceable provision whose effects come closest to the economic purpose pursued by the contracting parties with the invalid or unenforceable provision. The above provisions shall apply mutatis mutandis in the event that the contract proves to be incomplete.

10. Applicable law, jurisdiction

German law is applicable to the contract between the customer and Deutsch Aktiv Sprachinstitut. Legal regulations apply. The place of jurisdiction is Dortmund.

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